WebGuySteve

Terms of Service

Last updated: October 25, 2026

These terms cover the website and marketing services provided by WebGuySteve ("I", "me", "WebGuySteve") to you, the client. I've kept them in plain English. If anything is unclear, email me at steve@webguysteve.com before you sign up.

1. Plans and pricing

  • Get Found plan: $150/month. A custom website with 5 pages included, hosting, SSL, local SEO setup (page titles, services and service area written for Google, and business details in the format Google reads), AI search readiness (business details and content structured so AI assistants can understand them), the speed guarantee in section 8, Google Business Profile setup and cleanup, instant lead alerts from your quote form, and small edits by text or email.
  • Never Miss a Job plan: $260/month. Everything in the Get Found plan, plus missed-call text-back, voicemail delivered to your phone or email, a call tracking number, a monthly report with your calls and your Google listing views and calls, trackable short links and QR codes for your Google review page and website (scan and click counts in your monthly report), and a quarterly check-in that includes a Google listing tune-up.
  • Founding clients. The founding offer is limited to my first 5 clients, in exchange for honest feedback and a review if the service works for them. Founding clients pay $150/month with no setup fee and a 6-month minimum (month-to-month after that). Missed-call text-back, voicemail alerts and trackable QR codes are still rolling out: founding clients start with everything in the Get Found plan, and each Never Miss a Job feature is added at no extra cost as it launches. You are never charged more than $150/month for these features. The founding price:
    • stays in place for as long as you stay subscribed without a break; if you cancel or pause and come back later, the regular price applies;
    • covers the Never Miss a Job features listed on the pricing page when you sign up; future add-ons or higher plans are priced separately, though founding clients may get a discount;
    • does not include add-ons such as extra pages, a Spanish or Chinese site or a second location, which are billed at their normal price;
    • belongs to your business and can't be transferred if the business is sold.
    Once all 5 spots are taken, the offer closes.
  • Upgrades. You can move from Get Found to Never Miss a Job anytime, with no new setup fee.

2. Setup options

You choose one when you sign up:

  • $0 setup with a 6-month minimum, or
  • $300 one-time setup and cancel anytime.

After the first 6 months, every plan is month-to-month.

3. What counts as a small edit

A "page" is one web page with its own address, such as Home, a service page or a town page. Extra pages are $100 each, one time.

Small edits include changing text, swapping photos, updating hours or prices, and adding a service to an existing page. I usually make them within 2 business days (next business day on the Never Miss a Job plan). New pages, new sections, redesigns and custom features are quoted separately before any work starts.

4. Support

Support is by text or email during business hours (Monday to Friday). I reply the same business day whenever I can. Support is not 24/7.

5. Who owns what

  • Your domain name is always yours. If you keep it in your own account (GoDaddy, Namecheap and so on), you pay its yearly renewal there. If you don't have one, or you'd like me to manage it, I register or transfer it, registered in your business's name, and the renewal is included in your plan. I'll transfer it back to you anytime you ask.
  • Your content (logo, photos, text, business information) is always yours.
  • Your website files. If you cancel after 12 months of service, I'll send you your website files for free. If you cancel before that, you can buy them for a one-time $300.

6. Billing and cancellation

Plans are billed monthly in advance (or yearly, with 2 months free) through Stripe, by card or US bank account. You can update your payment method and see your invoices anytime in the billing portal (billing.webguysteve.com).

To cancel, text or email me. If you're past any minimum term, service ends at the end of your current billing month, with no partial-month refunds. If you cancel during a 6-month minimum, the remaining months of that minimum are due. When service ends, I take the site offline and help point your domain wherever you'd like.

7. Text messages and phone services

On the Never Miss a Job plan, automatic texts are sent only to people who called your business number, and they can reply STOP at any time. You agree to use these features only for your own customers and in line with applicable laws. Text and call delivery depends on phone carriers, so I can't guarantee every message is delivered.

8. Speed guarantee

Your new site will score higher than your current site on Google PageSpeed Insights, using the mobile score. If you don't have a website, or your current site already scores 90 or more, the promise is a mobile score of at least 90.

  • I measure your current site before I start and your new site at launch, with the same tool and settings, and send you both reports.
  • If the new site doesn't meet the promise at launch, your first month is free, and I keep working on it until it does.
  • Scores can move a few points from test to test. The guarantee is based on the launch measurement. Large photos, videos or third-party widgets you ask me to add later aren't covered.
  • Page speed is one of many things Google considers. This is a promise about speed, not about search rankings.

9. Results and liability

I'll do careful, honest work, but I can't promise specific search rankings, call volumes or revenue. I can't guarantee the site or phone features will never have downtime or bugs. WebGuySteve isn't liable for indirect or consequential losses, such as lost revenue, from downtime, bugs, or third-party service outages. My total liability is limited to the fees you paid in the 3 months before the issue.

10. Changes to these terms

If I change these terms, I'll tell current clients by email at least 30 days before the change takes effect. Your locked-in price won't change.

11. Contact

Questions? Email steve@webguysteve.com.